Privacy
Last updated 2 November 2026
Find the Stuck is a free diagnostic run by BizFlow Partners in Lisbon, Portugal. We are the controller of the personal data described on this page. This is what we collect, why, who helps us handle it, and how you can get it removed.
What we collect
- Your email address. You give it to us at the start, together with a tick to say you want the newsletter.
- A security check. The form uses Cloudflare Turnstile to tell people from bots. To do that, Cloudflare processes technical details such as your IP address and browser signals.
- One confirmation email. After you enter your address, we email you a link to confirm it is yours. Your address is added to our newsletter list only when you tap that link. If you never tap it, it is not added to the list.
- A short alert to us. When someone confirms, we get an email saying so, which includes that person's email address.
When you confirm, we also note on your list record where you signed up (the Find the Stuck start screen), the date and time you confirmed, and which version of the consent wording you saw. We keep this as proof of your consent.
We do not set cookies or use advertising or analytics trackers.
What stays on your device
Your answers in the diagnosis, and a small note that you have already signed up, are saved only in your own browser. They are not sent to us. If you clear your browser data, they are gone, and you will be asked for your email again.
Why we use your email, and our legal basis
We use it to send you the confirmation link and, once you confirm, the newsletter: occasional notes on finding and fixing what is stuck, and news about Find the Stuck. The basis is your consent, which you give by ticking the box. You can withdraw it at any time by using the unsubscribe link in any email, and that does not affect anything we did before.
Who else handles your data
- Brevo (a company based in France) stores the mailing list and sends our emails.
- Cloudflare hosts this site, runs the security check, and may process data outside the European Economic Area under the safeguards it publishes.
- Google Fonts supplies the typefaces used in the diagnosis. Loading them means your browser contacts Google, which can see your IP address.
We do not sell your data or share it for advertising.
How long we keep it
Your email stays on the list until you unsubscribe or ask us to delete it. After you unsubscribe we can keep a minimal record that you opted out, so that we do not email you again by mistake.
Your rights
You can ask us to show you the data we hold about you, correct it, delete it, limit how we use it, or give it to you in a portable form. You can also object to our use of it and withdraw your consent at any time. If you are unhappy with how we handle your data, you can complain to the Portuguese data protection authority, the CNPD (cnpd.pt), or to the authority in your own country.
Contact
Questions, or a request about your data: carmen@bizflowpartners.com.
BizFlow Partners, Lisbon, Portugal.
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